Quality Assurance Checklist
I use a quality assurance checklist that evaluates alignment, accessibility, accuracy, functionality, and engagement at every stage. It combines the rigor of instructional standards with the heart of inclusive design
Explore each criterion of my Quality Assurance checklist below, or click here to view/download the PDF version

Course Orientation
Comprehensive information and resources are provided to support successful learning and to meet ethical and legal responsibilities.
1
Orientation materials are available.
- Syllabus is present and comprehensive.
- Introductory/Instructional Module is present and comprehensive.
1
The course overview is clear and available.
- Course Title is Clear and Appropriate.
- Prerequisites (if applicable) are Clear.
- Course Summary is Clear and Comprehensive.
1
Communication options are clear.
- Instructor/Facilitator Contact information is Clear.
- Preferred Communication Method(s) is clear.
- Contact hours and Response Expectations are clear.
1
Course outcomes are clear.
- Course Goals are Clear.
- Course Objectives are Clear.
- Final Learning Outcome is Clear.
1
The course structure is clear.
- Course delivery Format is clear.
- Course and Module outline is Provided.
1
The course timeline is clear.
- Key timeline and dates Are Clear.
- Estimated Time Commitment is Provided.
1
Instructional methods are clear.
- Teaching philosophy is clear.
- A summary of learning activities is clear and well-written.
3
Materials needs are clear.
- Required Learner Materials are accessible and Appropriate.
- Supplemental/Optional Learner Materials (if applicable) are accessible and appropriate.
3
Technology needs are clear.
- Technology requirements are clear.
- Assistive & alternative Technology and tool options are clear.
3
Assessment processes are clear.
- Course Grading Breakdown is clear.
- Assistive & Alternative Options Are Clear.
3
Evaluation Processes are Clear
- Evaluation Opportunities are Clear
- Evaluation Privacy and Usage Expectations are Clear
2
Learner supports are clearly outlined.
- Technical Supports are Detailed.
- Academic Supports Are Detailed.
- Accessibility Supports Are Detailed.
- Wellness Supports Are Detailed.
- FAQs & Success Tips Are Provided.
2
Policies are clearly provided.
- Participation Policy is clear.
- Late/Makeup Work Policy is Clear.
- Academic Integrity Policy is Clear.
- Inclusive Learning Statement is Clear.
- Wellness & Safety Policies are Clear.
- Privacy & Protection Policy is Clear.
Instructional Content
All instructional content is accurate, relevant, logical, and consistent.
1
Instructional content is accurate.
- Content has been fact checked and is factually accurate.
- Grammar, spelling, punctuation, and mechanics are correct.
1
Instructional content is relevant.
- Content is relevant to the Topic, Outcomes, and Audience
- Content tone and Complexity are appropriate for the audience
1
Instructional content is logical.
- Content is succinct.
- Content is logically sequenced.
1
Instructional content is consistent.
- Content & tone are consistent throughout
- Content style is consistent Throughout
1
Instructional content adheres to ethical & legal standards.
- Content adheres to copyright law.
- Content has All applicable references and citations.
Course Outcomes & Alignment
All course components are meaningful, aligned, and progress logically.
1
The course outcomes (goals & objectives) are clear and strong.
- Course & Module Outcomes are SMART.
- Course & Module Goals Outcomes are well written & easy to understand.
1
The course alignment is strong.
- Course objectives align with course goals.
- Module Objectives Align with Course Objectives.
- Module Activities Align with module objectives.
- Formative and Summative Assessments align with course and module outcomes.
1
The course is logically sequenced.
- Course and Module Objectives are logically sequenced.
- Modules are logically sequenced.
- module components are logically sequenced.
1
The course has appropriate scaffolding.
- Course scaffolding progresses according to research-based Guidelines.
- Course Difficulty progresses according to research-based Guidelines.
Learner Engagement
The course is relevant, empowering, and supportive of learner motivation.
1
Learning activities are relevant.
- Course components have clear and Relevant purpose.
- Course components are authentic and problem-focused.
- Course components have real-world application.
1
Learners are validated.
- Pre-existing Learner Knowledge and Skill is Acknowledged.
- Modules Activate prior knowledge/experience.
1
Learners are empowered.
- Preexisting Learner Knowledge and Skill are acknowledged.
- Modules Activate prior knowledge/experience.
- Autonomy and Choice are encouraged throughout the course.
- Learner Reflection is encouraged Throughout.
1
Learner motivation is supported.
- Progress Indicators are Present and Clear.
- Feedback expectations are clear and Consistent.
- Learner Accomplishments are recognized.
Multimedia & Interactivity
The course provides a variety of high-quality multimedia and interactive components.
1
Multimedia is varied.
- The course includes a variety of multimedia & Interactive components.
- The quantity and quality of multimedia & Interactive components are consistent throughout the course.
1
Multimedia is accessible.
- All multimedia follow Universal Learning Design.
- All multimedia components adhere to WCAG guidelines.
1
Audio elements are appropriate.
- All audio is relevant to the topic, content, and audience.
- All audio enhances and does not distract from instructional content.
- The quality and quantity of audio is consistent Throughout the course.
- Audio follows applicable copyright law.
- Audio follows Section 508 Standards.
1
Video elements are appropriate.
- All video is relevant to the topic, content, and audience.
- All videos Enhance and Do not distract from instructional content.
- The quality and quantity of video content is consistent Throughout the course.
- All videos follow applicable copyright law.
- Videos follow Section 508 Standards.
1
Imagery elements are appropriate.
- All images relevant to the topic, content, and audience.
- All images enhances and do not distract from instructional content.
- The quality and quantity of Imagery is consistent Throughout the course.
- All Images follow applicable copyright law.
- Images follow Section 508 Standards.
Technology & Navigation
The course incorporates safe and appropriate digital tools and navigation for seamless functionality that supports learning.
1
Technology adheres to high standards.
- Digital Tools and Platforms are appropriate for the audience.
- Digital Tools and Platforms are reliable.
- Digital Tools and Platforms adhere to appropriate data-Protection Standards.
1
Technology is accessible.
- Technology accessibility is appropriate for audience.
- Technology supports mobile responsiveness.
- Technology and tools meet Section 508 Standards.
1
Navigation is available
- A course homepage Navigation Overview.
- All necessary course Navigation links and buttons are available throughout the course.
1
Navigation is Usable.
- Course layout supports intuitive navigation that does not detract from learning.
- Navigation Tools are Simple and Intuitive.
1
Navigation is functional.
- Course navigation links and buttons are all functional.
- Course Navigation links and Buttons connect to the correct material.
Assessment & Evaluation (A&E)
The course assessments and evaluations are designed to collect meaningful data to show impact and guide actionable improvements.
1
A&E instructions are clear.
- Instructions are clearly Written
- Grading/Rubric Instructions are clear
- Submission Instructions Are clear.
1
A&E support measurable impact.
- Assessments are designed to track learning progress.
- Evaluations are designed to measure reflective progress.
1
A&E are accessible.
- A&E Follow Section 508 and Universal Design Standards.
- A&E Support Alternative options and modalities.
1
Evaluation opportunities are inclusive.
- Learner have Evaluation opportunities.
- Instructor/Facilitators have Evaluation Opportunities.
- Sem/Stakeholder/Partner Hove Evaluation Opportunities
1
A&E support continuous improvement.
- A&E Data collection processes are logical, Ethical, and Legal.
- A&E Data Review and Improvement Implementation process is clearly defined.
Inclusive Learning
The course reflects high inclusivity standards, in addition to accessibility standards previously noted in the QA.
1
Learning is accessible.
- Course meets all Section 508 Standards.
- Course adheres to Universal Design for Learning.
- Course Meets Industry & Organizational Accessibility Standards.
1
Learning experience supports diversity.
- Course provides materials and Activities that are relevant to diverse populations.
- Course includes diverse voices.
1
Bias risk is managed.
- A diverse group of partners/stakeholders/learners are engaged in reviewing course content.
- Course has been reviewed for bias, Stereotypes, and misrepresentation.
1
Learning design is trauma-informed.
- Advanced Warning is provided for activating content.
- Wellness resources are provided with activating content.
- Activating content is Balanced with hopeful content and breaks.
1
Collaboration opportunities are safe.
- Guidelines and expectations for safe and respectful collaboration is clearly provided.
- Collaboration opportunities are filtered and/or moderated for safety.
1
Inclusive feedback opportunities are supported.
- Learners can provide feedback about accessibility, Inclusivity, Diversity, Safety, Belonging, Community, etc.
Branding & Aesthetics
The course reflects high inclusivity standards, in addition to accessibility standards previously noted in the QA.
1
Typography is consistent and appropriate.
- Typography styles are consistent throughout
- Typography meets appropriate branding standards
1
Imagery is consistent and appropriate.
- Imagery is consistent throughout.
- Imagery meets appropriate branding standards.
1
Logo usage is consistent and appropriate.
- Logo Usage is Consistent throughout.
- Logo Usage meets appropriate branding standards.
1
Color and pattern usage is consistent and appropriate.
- Colors and Patterns are consistent throughout.
- Colors and patterns meet branding standards.
1
Overall Course Layout is consistent and appropriate.
- Design Layout is consistent throughout.
- Design layout is appropriate for audience and supports successful learning.
1
Overall Course Aesthetics are consistent and appropriate.
- All Visual components follow WCAG standards
- All Visual components follow the Multimedia Learning Theory








